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600r CallPilot not booting up

600r CallPilot not booting up

600r CallPilot not booting up

We have a 600r that stopped working after a scheduled power down. We get no video, the hard drive light comes on quick when we power it up but goes out and stays out.Tried a new scsi harddrive but this one doesn't even flash on power up. We pulled out the 2 memory chips but that did not help. There is no beeping sounds at all either. Any ideas?
How does this replacement work? If we get a new server do we just pop in the scsi harddrive and all data moves over? We are going to try new memory first then I guess we'll try a new server after that..? Thanks.

RE: 600r CallPilot not booting up

Make sure either the SCSI Terminator is installed or you have something plugged into the SCSI connector or it won't boot up

RE: 600r CallPilot not booting up

Thanks for the reply. I actually just unplugged the tape drive and installed the scsi terminator, along with new memory, powered back up and same crap. Nic, ON and 0 flash green on power up and only Nic and ON stay lit. No video output still either. Uhg.
If I have to get a new 600r server, do I just swap out the scsi hard drive and security dongle and be done with it, if the hard drive is good?

RE: 600r CallPilot not booting up

Yep, just put the old drive in the new machine and dongle, click your heels 3 times, pray to your God and keep your fingers crossed it comes back up. You may need to run through Configuration Wizard after the fact.

RE: 600r CallPilot not booting up

That would be nice! I noticed that the power supply in the 600r has a amber/yellow light lit when powered on. I guess this is not getting full power. Maybe that is our issue? I am on my way to pick up another 600r and see what I get.

RE: 600r CallPilot not booting up

Most of the faults that I've had with the blade versions of Call Pilot were usually a faulty power unit.

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Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

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