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Issue incoming ringing sound avaya 1408

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Zero6

Technical User
Joined
Oct 20, 2016
Messages
309
Location
CW
Hi all,

I have an issue with an avaya 1408 when recieving any external or internal call, the phone doesn't giving the ringing alert, but you do see the incoming call on the screen.
If I lift the handset both parties can hear each other, but if you press the speaker button, only the caller can hear me.
I replaced the phone with another 1408 from another user and that phone does ring when connected to the same digital phone.
So could this be a speaker issue of the phone?

Thx in advance
 
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