Jun 24, 2020 #1 ryanmikel Technical User Joined Feb 23, 2020 Messages 12 Location PH Hi we have ACR 11 but it doesn't record for the agents who have a WFH setup when the call is outgoing. Any ideas what to check?
Hi we have ACR 11 but it doesn't record for the agents who have a WFH setup when the call is outgoing. Any ideas what to check?