×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Using the # key on an outside line on Partner ACS r6
2

Using the # key on an outside line on Partner ACS r6

Using the # key on an outside line on Partner ACS r6

(OP)
I have a Partner ACS r6 system and the customer needs to switch on a feature from their phone vendor using the # key on an outside trunk. When you pick up an outside line and hit # you get a reorder tone. I assume Parter does not allow the # key. Is there a way to program it to all the # key on an outside line?

Thanks in advance
Jeff

RE: Using the # key on an outside line on Partner ACS r6

There's nothing preventing you from pressing # on an outside line. If the call doesn't drop and go to Intercom, the reorder tone is coming from the CO. Confirm with a butt set on the line ahead of the ACS

RE: Using the # key on an outside line on Partner ACS r6

unless the system is set up for pooled access. do you have the lines assigned to the phones?
Mike

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close