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Remove the "To VM" softkey on incoming calls

thread940-1803540

Remove the "To VM" softkey on incoming calls

Remove the "To VM" softkey on incoming calls

(OP)
Hi,

I searched and searched again, I found this topic. But nothing works.

On an installation where user rights prohibit voicemails, where voicemails are disabled on users configuration, we have this option which refers to the user voicemail, it is still improbable ...

How to remove this key during an incoming call ?

RE: Remove the "To VM" softkey on incoming calls

if you're using vmpro, you could disable the mailbox from within the vmpro client software

Rob

RE: Remove the "To VM" softkey on incoming calls

(OP)
@robboardman
Thanks for you reply !
I'm using Server Edition so I use vmpro.
I've disabled voicemail for some extensionsin vmpro + in user config on IPO.

https://imgur.com/nBtI2iU

But to vm is still available but VM says that it is not possible to let a message, but it isn't really what I want, because users could still send calls to an non existing vm :/ ...

RE: Remove the "To VM" softkey on incoming calls

in VM Pro set the users leave option to dial their own extension?

Rob

RE: Remove the "To VM" softkey on incoming calls

(OP)
Thanks Rob, very good

RE: Remove the "To VM" softkey on incoming calls

set the leave action to the Manager of the person and show where the call comes from via the TAG.
But I am mean smile

OR
give them analog phones instead of the digital / IP phone

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

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