2050 Soft Phone Ringing Issue
2050 Soft Phone Ringing Issue
(OP)
Hello All!
So we are currently on Rls 7.6 and ran into a small issue that I cannot seem to figure out regarding the 2050 IP Soft phone for Windows (4.4 Rls 9 - latest release). When an inbound call occurs we only get a single buzz/beep tone instead of any ringing tone indicating a call is coming in. Certain sets just started doing this for no reason.
We've tried uninstalling/reinstalling, checking the TN, and the set options for the soft phone have a ringing tone selected. We've even tried disabling all the other call notifications (like the voice notification, system tray window notification, etc.). A browse around the web and documentation don't mention anything about this.
Any ideas?
So we are currently on Rls 7.6 and ran into a small issue that I cannot seem to figure out regarding the 2050 IP Soft phone for Windows (4.4 Rls 9 - latest release). When an inbound call occurs we only get a single buzz/beep tone instead of any ringing tone indicating a call is coming in. Certain sets just started doing this for no reason.
We've tried uninstalling/reinstalling, checking the TN, and the set options for the soft phone have a ringing tone selected. We've even tried disabling all the other call notifications (like the voice notification, system tray window notification, etc.). A browse around the web and documentation don't mention anything about this.
Any ideas?
RE: 2050 Soft Phone Ringing Issue
Problem
Taurus set 'A' bleeps similar to ACD single ring when ringing Taurus set 'B'
Answer
Taurus sets have the capability of messaging each other -- the tone received is that to inform you the set you are ringing has a message and messaging is set to on . see user guide for Taurus sets for more information.
CLS =(STSD) Set-to-Set Messaging Denied
STSA Set-to-Set Messaging Allowed
Only applies for M3903 and M3904 units (Check if the prompt is changeable)
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RE: 2050 Soft Phone Ringing Issue
RE: 2050 Soft Phone Ringing Issue