×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

VMPro delay message notification/delivery 11.0.4.2

VMPro delay message notification/delivery 11.0.4.2

VMPro delay message notification/delivery 11.0.4.2

(OP)
Ok, I have 4 different customers complaining about the same issue. A voicemail is left, they occasionally don't get any indications that it was left, they even said that they checked their messages and had none, then suddenly, a message appears that was from 5 days before. I believe that all are running 11.0.4.2. I don't want to upgrade to 11.0.4.3 due to issues I am having on it. I can't seem to find any recent complaints of this online. Anyone else hearing of this? It is happening often for each customer. Some are on an SCN others are not. Thanks!

RE: VMPro delay message notification/delivery 11.0.4.2

I run that release on lots of systems. Our company upgrades to 11.0.4.2 for 3 months now and no customer complained "yet"

I think the only way to find this is to use debug and run it and see what the system does.
You can also look at the time stamp of the message and see when it was created.

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

RE: VMPro delay message notification/delivery 11.0.4.2

racom:

Were these sites recently upgraded?

A few weeks ago we upgraded a customer's IP500V2 from R9.0 to R11.0.2 as well as the corresponding VoiceMail Pro. Some users with legacy passwords (4 digits) and/or legacy extension logins (also 4 digits) weren't getting voicemail until we changed their logins and passwords to 6 or 7 digits. We then had the users login to voicemail with their new credentials to check their greetings. New messages beginning with those from the date of the upgrade then appeared immediately.

RE: VMPro delay message notification/delivery 11.0.4.2

(OP)
Interesting. I may have reduced the logins to require only 4 digits at these sites. I will have to confirm. I can have the ones complaining the most change their password to 6 digits. I can't image why that would be related, but hey, strangers things have occurred. Thanks for the idea.

RE: VMPro delay message notification/delivery 11.0.4.2

(OP)
Nope, user was a 6 digit password already. Anything else?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close