Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Landline ported to Boost Mobile without legal consent

Landline ported to Boost Mobile without legal consent

Landline ported to Boost Mobile without legal consent

This is going to sound like a "story" but it's the truth.
I have had the same landline in my home for 40+ years.
Used for remote diags, etc.
On or around May 8, 2020 somebody walked into a Boost Mobile shop or did some online shenanigans with my landline.
They managed to get my landline number ported to Boost Mobile on a pre-paid phone.
How they proved they were me is beyond my skill set but they succeeded.
This is either a very bizarre mistake or something nefarious.
I suspect the latter.
I am working with my landline provider trying to get this ported back.
Boost Mobile absolutely won't budge on this without a PIN number.
Since I did not have this work authorized I don't have a PIN number.
The back and forth with their offshore fraud and porting department is a real trip.
They tell me I need to have the landline provider work with them to make this happen.
Landline provider gets the "we need the PIN number" right back.
Boost Mobile swears up and down this was a legit and legal port which is total BS.
I have asked Boost Mobile if there is an alternate method of proving my identity other than this stupid PIN number.
NOPE, that's all they provide.
Anyone have a similar incident with a landline ported illegally and succeed in getting it back?
I also can't find anything on the Boost website about US based security or fraud office to work with.
It's all these damn overseas call centers which are basically useless.

RE: Landline ported to Boost Mobile without legal consent

Maybe you can look into contacting the FCC or local attorney general. You have the phone bills to prove you owned it, they need to have some sort of documentation from the person that asked to have it ported.

RE: Landline ported to Boost Mobile without legal consent

I would start with the FCC and copy the AG. Its a fraud and identity theft issue, but since it deal with telephony, its likely in the realm of FCC enforcement.

RE: Landline ported to Boost Mobile without legal consent

If your state has a Citizens Utility Board (CUB) you could contact them and file a complaint there also. And if you want your complaints to the FCC or CUB or AG to have more clout you should file a report with your local police department for identity theft and include that information on your complaints.

RE: Landline ported to Boost Mobile without legal consent

I think the finger should be pointed at your landline carrier... they authorized the number to get ported out. File a complaint with the state public utilities commission, or whatever it's called in your state. I did that one time and got a call from an apologetic lawyer from AT&T. I was grinning for a week!

Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4 & V6, OpenScape Xpressions V7, OpenScape Contact Center V8, OpenScape Voice V9

RE: Landline ported to Boost Mobile without legal consent

Dumb question but did you call your number and talk to the person who answers to see if it was a mistake or if you can work out a solution? It could have been a honest mistake or a fat finger by Boost on the porting and the person might want to have it resolved also. If not set up an auto dialer and pound that number with calls until the user works with you.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close