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IPOCC IVR Repeating

thread1831-1802638

IPOCC IVR Repeating

IPOCC IVR Repeating

(OP)
I have an IVR setup in IPOCC,if no options are selected the greeting replays. How can I have it drop the call after repeating 3 times?

RE: IPOCC IVR Repeating

First of all, you cannot just reconnect the E exit to the same menu without checking if the call still exists.
This will cause IVR to never release the channel and after a while no one can access the IVR.

There is an example on the IPOCC iso called "choice_on_ivr" that describes how to do an IVR with 3 repeating tries.

"Trying is the first step to failure..." - Homer

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