shermosillo
Vendor
I have an IVR setup in IPOCC,if no options are selected the greeting replays. How can I have it drop the call after repeating 3 times?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations bkrike on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
IPOCC IVR Repeating
- Thread starter shermosillo
- Start date
- Status
First of all, you cannot just reconnect the E exit to the same menu without checking if the call still exists.
This will cause IVR to never release the channel and after a while no one can access the IVR.
There is an example on the IPOCC iso called "choice_on_ivr" that describes how to do an IVR with 3 repeating tries.
"Trying is the first step to failure..." - Homer
This will cause IVR to never release the channel and after a while no one can access the IVR.
There is an example on the IPOCC iso called "choice_on_ivr" that describes how to do an IVR with 3 repeating tries.
"Trying is the first step to failure..." - Homer
- Status
Similar threads
- Locked
- Question
- Locked
- Question