Softphone
Softphone
(OP)
Running IPO ver 11 Essential Edition
What is needed to add a softphone to the system?
Thanks.
What is needed to add a softphone to the system?
Thanks.
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RE: Softphone
RE: Softphone
Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'
RE: Softphone
http://ipofficekb.avaya.com/businesspartner/ipoffi...
IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN
RE: Softphone
http://ipofficekb.avaya.com/businesspartner/ipoffi...
RE: Softphone
RE: Softphone
IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN
RE: Softphone
What am I missing?
RE: Softphone
IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN
RE: Softphone
RE: Softphone
Under user: Enable Softphone is still greyed out for the user we setup. Enable Desktop/VoIP VoIP client is available. So we have that checked.
I have the Avaya Workspace Client installed on my laptop.
I don't even know if we're on the right the right track here. Apparently for Workspace we have to setup a domain and certificate. I expected this to be much less complicated. I just want to point a softphone to an IP address. We only need one.
I am working with a BP but I'm not sure I have a lot of confidence in the tech.
RE: Softphone
RE: Softphone
I am able to get the softphone working inside the office but not from outside.
I am using a MIP on the Firewall so any packets coming from my laptop's IP address are forwarded to the IPO no matter the port.
I've tried with and without SIP ALG.
Not sure what to try next?
RE: Softphone
RE: Softphone
RE: Softphone
RE: Softphone
The only thing that I wonder is why I cannot park calls? I can place on hold, transfer and merge but Park is greyed out?
RE: Softphone
Add a short code, like *72X / Call Park / N / 0
While on a call, in the field where you normally type in a telephone number to call, type in *721 and press Enter. IX will do a blind transfer to Park Slot 1.
This is so stupid, because you have no visual indication of which Park slots are available, so if you pick a code that is already in use you will get an error message and need to try again.
RE: Softphone
I used short codes as you suggested and then created a directory entry [P1 - Park 1 / *37*1#], [UP1 - Unpark 1 / *38*1#]
Now user just types P1 enter or UP1 enter.