Connecting to VMPro on UCM via VMPro Client
Connecting to VMPro on UCM via VMPro Client
(OP)
I am not able to connect with VMPro connect to VMPro on my UCM via VMPro Client. Screenshots to follow of error and settings.











Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
Stuck in a never ending cycle of file copying.
RE: Connecting to VMPro on UCM via VMPro Client
-Austin
I used to be an ACE. Now I'm just an Arse.
RE: Connecting to VMPro on UCM via VMPro Client
IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
There is the setting in the client Administration> General> Voicemail password
You can set this to be the same that is set in the Security settings of your IP office. You should be able to login after that.
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
Theres the one mentioned above in the client and the one in security settings> system> unsecured interfaces. It may not be the same as what you had previously. Its best to reset these both to be the same that way you know your login should work.
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
it must use the lan1 gateway..worth a try.
Is the UCM installed in Slot 4 of the Ipo
Are you using the version of Vmpro client for this software level and not an old version
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
What does SSA show in alarms relating to vmpro passwords
HOW ARE YOU CONNECTED TO THE IPO.
try connecting the laptop to LAN port 1 and see if you can connect with the client
RE: Connecting to VMPro on UCM via VMPro Client
Did you even try AACon's suggestion?
EDIT: Typically when a connection is made via VMPro, the server writes a 1KB text file establishing the connection (or something technical that's beyond my sales knowledge). If there's no free space, you cannot establish that connection, as the system cannot write that 1KB file.
RE: Connecting to VMPro on UCM via VMPro Client
Does the voicemail actually work and can you record and leave messages.
That part should work regardless .
Kind of agree on the memory issue
The APPLICATION tab on you screen shot does not show any thing
It should at least say VOICEMAIL PRO
that’s the application that’s running.
Another thought log into https://192.168.100.200/7070
Check the services are up.
Should show green for voicemail..
You can stop restart the service there.
RE: Connecting to VMPro on UCM via VMPro Client
What does SSA show in alarms relating to vmpro passwords
HOW ARE YOU CONNECTED TO THE IPO.
try connecting the laptop to LAN port 1 and see if you can connect with the client I did try this at one point but this was before I updated the password via :7070 web manager
In my experience, outside of UCM, you are unable to log-in to Voicemail Pro if there is no free memory on the voicemail server. Try freeing up some space, maybe delete a greeting you're confident you aren't using, then try logging in again.
Did you even try AACon's suggestion? oddly enough even after multiple reboots, it still shows 0 memory, even though this is a fresh install, and there are no messages recorded.
Does the voicemail actually work and can you record and leave messages. It does work, but I haven't recorded any messages as of yet. I will test, but I believe it will since everything else is working One X, logging into 7070, and 7071 etc
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
http://www.atcomsystems.ca
ACSS,AIPS
RE: Connecting to VMPro on UCM via VMPro Client
RE: Connecting to VMPro on UCM via VMPro Client
I've had a weird issue in the past where the exact same version, but using the vmpro full install, would not let me connect to a UC Module or application server. If i uninstalled and installed just the client from the apps page, it would work. Strangest thing.
-Austin
I used to be an ACE. Now I'm just an Arse.
RE: Connecting to VMPro on UCM via VMPro Client
RE: Connecting to VMPro on UCM via VMPro Client
Step one is to connect hdmi monitor
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
RE: Connecting to VMPro on UCM via VMPro Client
https://ipofficekb.avaya.com/businesspartner/ipoff...
RE: Connecting to VMPro on UCM via VMPro Client
IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN
RE: Connecting to VMPro on UCM via VMPro Client
Senior Field Technician
Hampton Roads Communication Technologies
Http://hrct.net
RE: Connecting to VMPro on UCM via VMPro Client
IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN