In System Manager, what is the correct process to create Agent? I created the user and then assigned the Session Manager profile. When I get to the CM Endpoint Profile and choose Agent, I'm able to create it (using an existing Agent or new), but I'm not clear what I need to log into on the phone. If I login with the SIP handle I created for the user portion it doesn't login. I haven't been able to find any documentation on how to create Agents and how to log in the endpoints.
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