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call forward from system

call forward from system

call forward from system

(OP)
Hi it is BCM 400. Customer wants to be able to forward any extension to another destination (extension or Mobile no) from the management terminal (EM). Is it possible, can somebody guide?

RE: call forward from system

You need to:
-Allow Redirect under Set programming
-Build a Route & Dest Code

At the set do:
Feature 4 Y XXX-XXX-XXXX
Y = Dest Code
X = phone number

________________________________________


=----(((((((((()----=
www.curlycord.com
Toronto, Canada

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RE: call forward from system

(OP)
i was referring to element manager. Can we forward any user extension directly from element manager?? not form the TEL Set.

RE: call forward from system

Element Manager is for admins use only, not users.
But yes you can.

________________________________________


=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: call forward from system

(OP)
Good, can you please mention the steps to forward any extension from Element Manager. Actually the administrator wants that facility.

RE: call forward from system

Telephony/Sets/CallForward/enter phone number

You can read the manuals too, they are on the BCM itself.







________________________________________


=----(((((((((()----=
www.curlycord.com
Toronto, Canada

Add me to LinkedIN

RE: call forward from system

(OP)
Hi Curlycord.
Thanks for the help. It is OK now.

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