×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Incoming SIP Calls Dropping after 25 Minutes

Incoming SIP Calls Dropping after 25 Minutes

Incoming SIP Calls Dropping after 25 Minutes

(OP)
We have an Avaya Server Edition release 11 and SIP trunks with 9608G Telephones. When and incoming DID call is answered by a user and the call exceeds 25 minutes it automatically drops. We can make outbound calls from the same phone but for more than 25 minutes and the call does not drop. If the incoming call is answered from Equinox it does not drop. Any assistance will be appreciated.

RE: Incoming SIP Calls Dropping after 25 Minutes

SIP calls dropping after x minutes is almost invariably a firewall timeout issue.

What does your network topology look like?

RE: Incoming SIP Calls Dropping after 25 Minutes

(OP)
UPDATE! The calls are not dropping as I earlier stated, we are losing the audio from the far end. In other words the far end can hear us but we cannot hear them after 25 minutes.

RE: Incoming SIP Calls Dropping after 25 Minutes

(OP)

Here is a sample of when the call loses audio.

020-02-17T13:22:30 938042108mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: RearrangeFSProposal 2->2
2020-02-17T13:22:30 938042108mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: RearrangeFSProposal 4->4
2020-02-17T13:22:30 938042108mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: OnRenegotiate from stack in local LCRIdle, remote LCRIdle, pause is 0 (fs f1f39b98, size 2), renego 1 mh_ch 0 relay 1 resp 1 stream_ch 0 sec_ch 0 dtmf_ch 0 t
38_shuff 0
2020-02-17T13:22:30 938042108mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: ... OnRenegotiate caps_fs f1f4d550 size 4 caps_sec 0 size -1
2020-02-17T13:22:30 938042109mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: SetRenegotiateState remote LCRIdle -> LCRIdle
2020-02-17T13:22:30 938042109mS VOIP: (In) 0a0200660001af5a 2.110426.1 26186 SIPTrunk Endpoint: CMMediaSession::IsMappable to other media session, sessions don't use same codecs
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: RearrangeFSProposal 2->2
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (SetOutSec) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: ProcessOutboundFastStart LCMediaConnected --- caps_fs f1f4d550 caps_sec 0
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: OnRenegotiate to stack in local LCRIdle, remote LCRIdle, pause is 0 (fs f1f39b98, size 2), renego 1 mh_ch 0 relay 1 resp 1 stream_ch 0 sec_ch 0 dtmf_ch 0 t38
_shuff 0
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: ... OnRenegotiate caps_fs f1f4d550 size 4 caps_sec 0 size -1
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: IsRenegoFSCompatible: choose a common cap 0
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (OnFs inb) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (OnFS out) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (OnFs inb) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (OnFS out) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: SetRenegotiateState local LCRIdle -> LCRIdle
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: CMMediaSession::IsMappable to other media session, sessions don't use same codecs
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: ProcessOutboundFastStart other IsSipFullCapsInProgress
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: ProcessOutboundFastStart, respond 1 responded 0 forward 1 other_waits_for_response 0
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: ProcessOutboundFastStart, not responded to reinvite
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (SetOutSec) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: AssertSecKey (ProcOutFS) reasserted TX key lCG5DBQhMkPVb45lJvyLVKrolB/xj5FCuFp4DMxl crypto 0 MKI 0:0 (previous MKI 0:0)
2020-02-17T13:22:30 938042109mS CMExtnTxC: v=5285

RE: Incoming SIP Calls Dropping after 25 Minutes

DO you have SIP enabled in the trace, seems there is an REINVITE sent that is unanswered

2020-02-17T13:22:30 938042109mS VOIP: (Out) 0a0200660001af5c 603.110428.0 26186 Joshua Brooks.0: ProcessOutboundFastStart, not responded to reinvite

"Trying is the first step to failure..." - Homer

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close