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Avaya ACCS: play the queue position to caller

Avaya ACCS: play the queue position to caller

Avaya ACCS: play the queue position to caller

(OP)
Hello, with ACCS I would to play the position of the caller in the queue while waiting for an answer.

In ACCS 7.1 documentation, about "Position in queue", there is: "Do not use this intrinsic to play the queue position to a voice contact. Even in single-priority systems, a voice contact’s position in queue can become higher rather than lower".

Do you know if it is possible? Thank you!

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