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Macola 10 Payroll Issue

Macola 10 Payroll Issue

Macola 10 Payroll Issue

Good morning.

We are new to Macola 10 and Synergy, having migrated from Progression at the beginning of January. We also moved payroll in-house at that time. When we did the initial data migration, the contractor that ECi assigned to us had us enter all of our employee information into Progression payroll, including direct deposit information. Unfortunately, our bank had issues getting our direct deposit set up, so in order to run payroll, I made a change to the pay_meth field in prempbas_sql, changing it to "C", which denotes payment by check. The bank is now ready for me to test the payroll NACHAUS file, so I changed the field back to "D" (for direct deposit). After importing the payroll data, I run through the payroll process and receive no errors, until I try to print checks. The error message I get is, "A Pay Method Was Changed, For Payroll, The Pay Method Must Be Changed Back", at which point I can go no further. Running the process takes a little over an hour; to run the test again, I first must restore the database to an earlier time, then go through the entire process again. ECi techs are pretty much at a loss. This is all being done in a test company, but I am restoring it from the live company.

I would appreciate any insight that can be offered. Thank you!


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