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Samsung OfficeServ 7200 toll fraud attempts

Samsung OfficeServ 7200 toll fraud attempts

Samsung OfficeServ 7200 toll fraud attempts

Hi guys,

So know my telco is telling me that we have calls going out from our pbx at strange times of day to places like Pakistan, Uzbhekistan, etc. Obviously probing the system to perpetrate toll fraud. I did get some advice on the forum regarding forwarding internal calls to a mobile number and have switched those features off. Fraud attempts have happened since anyway! I did go through our entire extension range last year and changed all the VoiceMail pins to unique random eight digit codes and the phone pins to unique random four digit codes.

I did notice a section 3.1.3 "Time Table" but haven't had the time to test it appropriately (not until I can next get into the office on a weekend when I won't impact any users!). Are there any other things I can turn off?

Many Thanks,


RE: Samsung OfficeServ 7200 toll fraud attempts

You could set up ring plans, then assign all the users COS 30 for the times when the offices are closed. Also in voicemail in both extension and mailboxes, you can turn off outdialling.

RE: Samsung OfficeServ 7200 toll fraud attempts

OK, Not sure exactly how to do that. I've dug around but it's hard to find the right menus. Would you be able to tell me some of them please.

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