We currently have a Nortel T7316e set up with a phone number such that when you call that number, the phone rings once and then automatically forwards you to the auto attendant. The phones here are connected to the Nortel BCM50 and since I have very limited knowledge of this phone system I can't for the life of me figure out how to let the phone ring and go to vmail if there's no answer. can anyone help? the phone itself does not have forwarding turned on as direct calling via the DN number works fine and is able to also dial out. any help would be appreciated!
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