Call rejected by IPOCC

davea2 · Feb 4, 2020

Hi

We have moved an IPOCC server from an IP500 to a Server Edition.
The SIP and TAPI are connected but IPOCC is rejecrting calls and the below is in th TTrace CHAP:=

Y1257a 16:23:39.953 CHAP_SIP_FrameworkError [0x00003700] SIGADAP: EndSession() failed. LMERROR_INVALIDLINENUMBER User=sip:6000@10.185.44.30 sessionId=1022 Error Line Manager Error: Invalid line number..

Can anyone help please??

Thanks!

janni78 · Feb 4, 2020

Call going to IVR?

In that case try killing the IVR.exe process and wait for it to start.

"Trying is the first step to failure..." - Homer

davea2 · Feb 4, 2020

Thanks for the reply

It seems during the upgrade from 9.1 to 10.1.2.3 the Topic numbers in IPO CHAP access had disappeared.
We re-added and restarted the Watchdog, and back in business

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Call rejected by IPOCC

davea2

Technical User

janni78

IS-IT--Management

davea2

Technical User

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