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Avaya IX Workplace WINDOWS on IP Office 11.0.4 Server Edition

Avaya IX Workplace WINDOWS on IP Office 11.0.4 Server Edition

Avaya IX Workplace WINDOWS on IP Office 11.0.4 Server Edition

(OP)
Hi,

i use Avaya IX Workplace (Equinox) for Windows with IP Office 11.0.4 Server Edition. I use Office 365 with a local Exchange Server.
I've installed the Avaya IX Workplace on Windows. The Browser Add-In is working fine but the Add-In for Outlook does not work. I can't call any contacts out of Outlook.
Are there any settings to do in Outlook?

Thanks.
Olli

RE: Avaya IX Workplace WINDOWS on IP Office 11.0.4 Server Edition

Are the contacts not available in the IX Workplace client or is the number dialed wrong? I.e. Is the trunk access code missing?

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

RE: Avaya IX Workplace WINDOWS on IP Office 11.0.4 Server Edition

(OP)
Hi derfloh,

thanks for your answer.
yes, the contacts are available in the Client but i would like to make calls directly out of Outlook contacts. With One-X Outlook Add-In it was possible to do it.

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