Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release
6

Question

Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

lleeNC (Vendor)

(OP)

10 Jan 20 14:12

Technical Bulletin available here,

https://downloads.avaya.com/css/P8/documents/10106...

TheSmash (TechnicalUser) · Answer 1 · 2020-01-10 14:20:26

Probably the most Avaya thing ever, re-releasing the software but accompanying it with the old Release Notes dated 6th December 2019 which does not match the versions of IPO that are downloadable...

ACSS (SME)

lleeNC (Vendor) · Answer 2 · 2020-01-10 14:24:47

Let's hope that this release is stable. Knock on wood.

budbyrd (Vendor) · Answer 3 · 2020-01-10 14:45:41

That isn't available for download. They blocked it shortly after posting it and it doesn't even show up on the download page today. (I just checked)

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

TheSmash (TechnicalUser) · Answer 4 · 2020-01-10 14:51:02

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

TheSmash (TechnicalUser) 10 Jan 20 14:51

Its there

ACSS (SME)

lleeNC (Vendor) · Answer 5 · 2020-01-10 14:56:08

Looks like Budbyrd is correct? I don't see it listed anymore,

TheSmash (TechnicalUser) · Answer 6 · 2020-01-10 15:29:10

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

TheSmash (TechnicalUser) 10 Jan 20 15:29

ACSS (SME)

dclake (IS/IT--Management) · Answer 7 · 2020-01-13 17:39:11

I had this installed....why I installed immediately I don't know as I never do.
Stay away. this had my system rebooting once or twice every hour.

ipohead (IS/IT--Management) · Answer 8 · 2020-01-14 12:53:37

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

ipohead (IS/IT--Management) 14 Jan 20 12:53

Aren't they meant to test before going live?

[mad]

AACon (Programmer) · Answer 9 · 2020-01-14 14:19:38

ipohead, if it compiles, it's posted.
The public are the testers.

-Austin
I used to be an ACE. Now I'm just an Arse.

gwebster (Vendor) · Answer 10 · 2020-01-15 19:49:37

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

gwebster (Vendor) 15 Jan 20 19:49

https://downloads.avaya.com/css/P8/documents/10106...

JazzWizzard (TechnicalUser) · Answer 11 · 2020-01-16 17:28:17

Release is set for Jan 22. Hopefully this will be tested properly this time...

lleeNC (Vendor) · Answer 12 · 2020-01-16 17:32:45

You know what's funny? I spoke with an Avaya Technician a few days ago talking about this release and saying that it was tested multiple times. :/

sizbut (TechnicalUser) · Answer 13 · 2020-01-22 13:40:01

"I'm back"

Stuck in a never ending cycle of file copying.

Firebird Scrambler (Programmer) · Answer 14 · 2020-01-22 13:58:54

I'm currently downloading IP Office Admin CD 11.0.4200.58 from the PLDS site. Does anyone know if this particular release is OK to use please?.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.myfreesites.net
linkedin

IPGuru (Vendor) · Answer 15 · 2020-01-22 14:33:28

not yet, looks like you are going to be the 1st guniepig
Let everyone know how it goes

Do things on the cheap & it will cost you dear

Firebird Scrambler (Programmer) · Answer 16 · 2020-01-22 15:06:55

Ha-ha!. I think I will pass on that.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.myfreesites.net
linkedin

scifan (TechnicalUser) · Answer 17 · 2020-01-22 16:13:28

The release notes link from above is now updated to a document dated today (22 January 2020).

BFG9K (Systems Engineer) · Answer 18 · 2020-01-23 02:37:35

We've upgraded our office system to this release, no hiccups so far apart from the AdminCD being corrupted no matter where we try to download it from. We get hash 9af76df3ab8f7386c3499a22b8583707 once we've downloaded it but the website has is aff535bf6920205f56bf6f059ef97c11. Otherwise the ISO, OVA, VMPro and Admin Lite have been intact and the upgrade went without issue (Primary, Secondary and Expansion all OK)

Will report if we start seeing issues, but touch wood this seems to be stable.

Firebird Scrambler (Programmer) · Answer 19 · 2020-01-23 14:51:55

I've took the plunge and have updated the office test system. It all seems OK so far and there are updated firmware files for the J series phones.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = http://somertel.myfreesites.net
linkedin

rgunther (Vendor) · Answer 20 · 2020-01-23 22:20:53

Thanks for everyones updates! If anyone else deploys this in an SCN environment please let us know how it works for you... We have a 7 site SCN that we need to upgrade, but waiting for a bit more feedback before we proceed w this release. Thanks!

joeloh (TechnicalUser) · Answer 21 · 2020-01-24 03:46:28

I just installed on a client, I thought there will be some improvement to Equinox like Huntgroup availability. But I don't see it.

BFG9K (Systems Engineer) · Answer 22 · 2020-01-24 05:13:37

joeloh, have you updated to the latest client? It's called IX Workplace now. You can enable/disable your huntgroups via Feature Manager in the bottom right hand corner of the app.

dclake (IS/IT--Management) · Answer 23 · 2020-01-24 12:49:32

Really scared to upgrade after my last experience with this release.

AACon (Programmer) · Answer 24 · 2020-01-24 13:48:18

I upgraded to it last night on my in house system. You'll need an 8GB SD card unless you wipe the card first.
Manager would not format the card. Well, it would say it did, but did not delete any files. Had to manually delete files off card (all) in order to do re-create.
So far, my ip office has not yet caught on fire, so there's that.

-Austin
I used to be an ACE. Now I'm just an Arse.

joeloh (TechnicalUser) · Answer 25 · 2020-01-24 16:07:35

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

joeloh (TechnicalUser) 24 Jan 20 16:07

thx BFG9K!

joeloh (TechnicalUser) · Answer 26 · 2020-01-24 17:36:59

Oh great you can even enable twinning and forwarding options with the new release for IX Workplace.
However I am getting an error trying to select or deselect the group.

jamie77 (Programmer) · Answer 27 · 2020-01-24 22:21:30

Don't think the hunt group features are available until R11.1 in a few months. There is no mention of this working in the SP2 tech bulletin.

Jamie Green

Avaya Registered Specialist Engineer

derfloh (TechnicalUser) · Answer 28 · 2020-01-24 23:41:56

Did you enable "Allow to change hunt group membership " within the user profile?

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

jamie77 (Programmer) · Answer 29 · 2020-01-25 17:57:37

Quote:
Did you enable "Allow to change hunt group membership " within the user profile?

Just tried that, and it seems to work. Good effort derfloh

Why wouldn't they mention this in the release notes if this has been added, or is it a IX feature added I wonder?

Jamie Green

Avaya Registered Specialist Engineer

derfloh (TechnicalUser) · Answer 30 · 2020-01-25 20:55:59

I saw a presentation those days showing the feature. TBH, I'm not sure if it was 11.1 or 10.1FP2

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

jamie77 (Programmer) · Answer 31 · 2020-01-26 00:51:46

Just checked PCC slides and it says IX/Equinox 3.8 and IPO 11.1 for these things.

They look to work on IX, not tetsed if they hactually make any difference to config.

That can wait until monday in the office!!!

Jamie Green

Avaya Registered Specialist Engineer

janni78 (IS/IT--Management) · Answer 32 · 2020-01-26 11:13:26

This is what the IX 3.7.4 release notes says

IP Office requires Powered by Avaya IP Office™ (Containerized) 11.0.5.1 or later
o Support for Hunt Group Feature Key - allows a user to Enable / Disable their membership status in individual Hunt Groups
o Support for Incoming Call Features (Mobile Twinning) - allows a user to toggle status of Mobile Twinning
o Support for Incoming Call Features (Call Forward) - allows a user to toggle status of Call Forward as well as configure Call Forward destinations
o Serviceability improvements and optimization for SSO feature introduced in 11.0.5.0

"Trying is the first step to failure..." - Homer

JazzWizzard (TechnicalUser) · Answer 33 · 2020-01-27 14:11:58

Anybody having issues with IX Workplace on iOS, with the invalid TLS certificate?

derfloh (TechnicalUser) · Answer 34 · 2020-01-27 15:03:24

How far does it work? Does it load the settings file?

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

joeloh (TechnicalUser) · Answer 35 · 2020-01-27 15:22:45

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

joeloh (TechnicalUser) 27 Jan 20 15:22

Thanks derfloh, now it works!

JazzWizzard (TechnicalUser) · Answer 36 · 2020-01-27 15:33:31

@defloh, when I enter the adress of the PBX, it just says "invalid certificate".

JazzWizzard (TechnicalUser) · Answer 37 · 2020-01-27 15:50:17

Well, I just regenetated the identity certificate with 820 days duration and it worked.

derfloh (TechnicalUser) · Answer 38 · 2020-01-27 17:35:07

Those are the new rules Apple introduced with iOS 13: https://blog.fwilke.com/create-certificates-for-ip...

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

IPOLackey (TechnicalUser) · Answer 39 · 2020-01-30 10:38:05

Hey Guys,

Just to add an issue with SP2 we've found. On IPOSE(or Powered by), the upgrade kills the root password. We're raising a case to Avaya and I'll let you know.

derfloh (TechnicalUser) · Answer 40 · 2020-01-30 11:33:43

https://support.avaya.com/ext/index?page=content&a...

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

IPOLackey (TechnicalUser) · Answer 41 · 2020-01-31 14:35:11

Yeah, I had this as the response. But also that blocking root from ssh connection is a security change in Service Pack 2. Awaiting offical doc on it.

derfloh (TechnicalUser) · Answer 42 · 2020-01-31 15:47:54

It's not possible to troubleshoot. I am pretty sure it is an error.

If it were wanted the root command would have been removed.

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

IPOLackey (TechnicalUser) · Answer 43 · 2020-01-31 16:23:03

Nope, definitely deliberate.

You can re-enable it from the VM Console or via eASG. Log in with root and enter usermod -aG wheel Administrator

Confirmed and working on mine. But need to understand why it was disabled. There may be other security issues.

sizbut (TechnicalUser) · Answer 44 · 2020-01-31 19:32:52

Because allowing remote root connections fails a lot of security requirements. They changed that way back. But did provide a backdoor via the /opt/Ababa/clish. What do you need remote root for?

Stuck in a never ending cycle of file copying.

derfloh (TechnicalUser) · Answer 45 · 2020-01-31 19:56:01

Troubleshooting, restarting services, changing settings of requested by Avaya support.

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

scifan (TechnicalUser) · Answer 46 · 2020-02-03 15:26:30

For those of you who have stepped into the deep end of the pool, how are things going with this version?

I've seen a few comments about things like root access being disabled and something about a 3rd party SIP phone not working quite as expected, but nothing else seems to stick out.

BFG9K (Systems Engineer) · Answer 47 · 2020-02-04 03:56:50

We upgraded our Lab system pretty much as soon as it was released and we've seen no issues as of yet. We have 3rd party endpoints, equinox, ACCS, the whole nine yards and nothing has broken yet. Our root password didn't change either.

So far so good as far as we can see

Jesper2750 (TechnicalUser) · Answer 48 · 2020-02-19 13:38:18

Quote (derfloh)
Quote:
Did you enable "Allow to change hunt group membership " within the user profile

Do this mean I have to edit my user profile on 300 users?
I can't really find an easy way to enable this feature on all their available groups.

derfloh (TechnicalUser) · Answer 49 · 2020-02-19 17:17:55

Good question. I have no Manager available currently. But perhaps you can also set it within the hunt groups...

IP Office remote service
Fixed price SIP trunk configuration
CLI based call blocking
SCN fallback over PSTN

Jesper2750 (TechnicalUser) · Answer 50 · 2020-02-20 06:00:04

@derfloh
I actually have a manager right now. And I'm in charge of implementing these features.
So we finally can enable and disable group membership just like the old features in PhoneManger.

It's quite shitty that users right now have to dial in a specific code to enable & disable group membership on groups.

Sadly the only thing that comes into mind is the group profile, which I cannot seem to edit anywhere, so it might not be an editable profile.

BFG9K (Systems Engineer) · Answer 51 · 2020-02-20 21:51:00

RE: Avaya IP Office 11.0 Feature Pack 4 Service Pack 2 - New Release

BFG9K (Systems Engineer) 20 Feb 20 21:51

You don't mean User Rights Groups do you?

AACon (Programmer) · Answer 52 · 2020-02-21 02:28:16

Have a few SE's at this new release. So far, this root being blocked is complete shit. I only have remote access to the system. GREAT. Freaking Avaya.
On top of that, getting issues with vm to email attachments being borked and won't open. Work fine playing via phone.

-Austin
I used to be an ACE. Now I'm just an Arse.

Westi (Programmer) · Answer 53 · 2020-02-21 02:51:36

Jesper
what derfloh meant was in User - Menu programming - Hunt Group

the checkmarks where you can assign rights to users to change membership, status etc.

AACon
you can pick 'em Austin.
If they run on VMWare or similar maybe the local IT team can get you access to the console.

Joe
FHandw, ACSS (SME)

Remembering intrigrant 2019

AACon (Programmer) · Answer 54 · 2020-02-21 02:59:48

Yeah, just have to wait until they are available. It's been fun.

-Austin
I used to be an ACE. Now I'm just an Arse.

Jesper2750 (TechnicalUser) · Answer 55 · 2020-02-21 06:29:47

Hi Westi,

Yeah but by doing this I have to manually go into every user in my call center and check the Mark that they can change membership.

Right now I have 300 users, so it takes alot of time for me. (Probably gonna do some mouserecording and let the computer do it for me, but still).

Bailly34 (Vendor) · Answer 56 · 2020-04-02 17:54:25

Hi all,

I'm working on the IX workplace with IP500 V2 11.0.4.2. I'm having problems with the IPhone IOS 13 phone users. They can log in with (HTTP://<Domainname>/46xxsettings.txt). It allows them to connect to their extension, make and receive calls, but the IX client is shows a red triangle that says "VoIP service is currently available with limited service" I would greatly appreciate any help on this matter.

Oscar
Business Linxs
Miami, Florida

https://files.engineering.com/getfile.aspx?folder=a46da87b-ecae-4759-81bd-6

Nutritional_Info (Vendor) · Answer 57 · 2020-04-02 18:30:22

I would suggest starting a new thread after you verify that the certificate is uploaded to the device.

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