Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Partner ACS - audio issues

Partner ACS - audio issues

Partner ACS - audio issues

Hi all,
I have an old Partner system, 4 phone lines. Problem is one-way-audio.
INBOUND calls (until today!) had been fine. (I called the site, it rang twice, was answered but neither party could hear the other)
OUTBOUND calls ring, but we cannot hear the called party, and they cannot hear us.

Phone lines are connected to an AT&T router for VoIP conversion. Router has been tested - bypassed the Partner with an analog phone connected direct to AT&T router and all 4 lines worked fine. So the issue lies with the Partner - but I don't know enough to pinpoint what's broken. Anyone have any initial thoughts?

There are only 3 cards in the carrier, I am awaiting photos from the site but from what I have been told, there are 2 308EC cards, and what I would assume would be the processor (which I am guessing is going to be the culprit here). Appreciate anyone's input!

RE: Partner ACS - audio issues

You can move the lines to different CO ports. Unless the ACS is a 509, at least one of the 4 lines is going to be on one of the 308 cards. Also try the ACS alone, without the carrier and expansion cards.

Set up the connection from the AT&T router to the ACS so that you can bridge your butt set on monitor onto the line. Get a call to fail on the ACS and take it over on the butt set to really confirm that it is not the router.

RE: Partner ACS - audio issues

Bad Register? (Link, in a Merlin) 200 Cards Notorious

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close