Hello all,
I have a Two SIP Trunks Configured in my IPO, that the carrier (NexVortex) provided should one server go out of service
SIP Line 17
SIP Line 18
They are both configured exactly the same however point to two different "ITSP Domain Names" and "ITSP Proxy Address"
Being the Line Group ID's (Incoming/Outgoing Group) are the same (17), calls pick and choose which trunk they are going in/out on. I am assuming this is not ideal.
So, I would like SIP Trunk 17 to be the Main Trunk and Line 18 to be the fallback should line 17 go out of service. Is this possible?
Another thing I noticed in SSA under the Lines Status - "SIP Device Features", Line 17 has the field blank, Line 18 has "UPDATE (Incoming and Outgoing)" - Any idea what this means?
It seems on outbound that would be accomplished setting the main Line 17 ARS "Out of Service Route" to a new ARS Table for Line 18 and changing its Line Group ID to 18.
How could I accomplish this for Incoming Calls?
Perhaps I am completely wrong on all ideas. Suggestions? Basically both trunks are NexVortex, looking at 2 different servers.
I noticed the issue when I set up a conference call and 1/2 the callers were on line 17 and half were on line 18 on the same conference bridge.
Thank you.
ACSS
I have a Two SIP Trunks Configured in my IPO, that the carrier (NexVortex) provided should one server go out of service
SIP Line 17
SIP Line 18
They are both configured exactly the same however point to two different "ITSP Domain Names" and "ITSP Proxy Address"
Being the Line Group ID's (Incoming/Outgoing Group) are the same (17), calls pick and choose which trunk they are going in/out on. I am assuming this is not ideal.
So, I would like SIP Trunk 17 to be the Main Trunk and Line 18 to be the fallback should line 17 go out of service. Is this possible?
Another thing I noticed in SSA under the Lines Status - "SIP Device Features", Line 17 has the field blank, Line 18 has "UPDATE (Incoming and Outgoing)" - Any idea what this means?
It seems on outbound that would be accomplished setting the main Line 17 ARS "Out of Service Route" to a new ARS Table for Line 18 and changing its Line Group ID to 18.
How could I accomplish this for Incoming Calls?
Perhaps I am completely wrong on all ideas. Suggestions? Basically both trunks are NexVortex, looking at 2 different servers.
I noticed the issue when I set up a conference call and 1/2 the callers were on line 17 and half were on line 18 on the same conference bridge.
Thank you.
ACSS