I5010 xstim Voice Call Muting

NorrinRadd1 · Dec 19, 2019

I have a UCX250 with latest software and I5010s with latest firmware. I have a voicecall button programmed on all phones but on some phones when I press the voicecall button and dial the extension the extension that is receiving the call automatically mutes(red mute button lites up) the call. How do I disable this auto muting on a intercom voicecall?

ucxguy · Dec 19, 2019

Correctly, all phones should be muted when they receive a voice call. This default configuration is a security measure that should disallow the use of voice call for eavesdropping. You can disable this behavior on the Nortel Settings page - the option is in the section "Advanced General Settings" - its name is "Phone State After Auto-answer".

NorrinRadd1 · Dec 20, 2019

Thank You. That works

Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

I5010 xstim Voice Call Muting

NorrinRadd1

Technical User

ucxguy

Programmer

NorrinRadd1

Technical User

Similar threads

Part and Inventory Search

Sponsor