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Twinning calls

Twinning calls

Twinning calls

(OP)
I have the following Scenario:
Extension number 825 is a member of group 191. 825 is twinned to Mobile 1xxxxxxxxxx
191 ring mode is sequential
When I call the group 191 internally from extension 525, I get the extension 825 rings but not the Cell number. The call is supposed to go over PRI to reach the Cell Phone.
When I traced the call in SYSMON, I found that the IPO sends the calling party as 525 ( InformationElement = CallingPartyNumber=525)
525 is the extension made the call. The carrier doesn't like the 3 digits rejected the twinning call. This issue only happens if I call the group from an internal extension.

I had to disable (Send original calling party number for forwarded and twinning calls)under the line configuration to get this working however the customer needs the(Send original calling party number for forward and twinning calls) to be enabled as they use twinning in their setup.

Is there anyway to keep the (Send original calling party number for forwarded and twinning calls)enabled and we call the group internally to send the Pilot number instead of sending the Extension number as a calling party when we internally call the hunt group this hunt group?

RE: Twinning calls

Ha…? What…?
Is there a VBA question anywhere….?

I am afraid you’ve got the wrong forum. Hang up and dial again yawn2


---- Andy

There is a great need for a sarcasm font.

RE: Twinning calls

Andy bowleft

Duane
Minnesota
Hook'D on Access
MS Access MVP 2001-2016

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