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Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

(OP)
Hello all,

So I have an ICR that targets a Main Hunt Group where one of the Extensions is Mobile Twinned to their Cell Phone.

They are Running R11.0.4.1.0 and are on a SIP Trunk.

I tried a ARS of:



and that sends the Extension Number of the phone that is mobile twinned on the forwarded call as the Caller ID on the recipients cell phone.

Suggestions?

ACSS

RE: Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

Have to see the URI for outgoing line group 17 - if it is set to Auto or Use Internal Data, and what the Outgoing Calls, Forwarding/Twinning, and Incoming Calls fields are set to.

RE: Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

(OP)
TouchToneTommy:

SIP URI:


ACSS

RE: Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

I have this working... Your SIP provider must support it. If they do:

Change the PAI fields for “forwarding/twinning” to original caller.
Remove diversion header.
On your ARS, use Nsxxxxxxxxxx where xxxxxxxxxx is your regular office caller ID.

RE: Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

Depending on the provider's need it can be possible that Original Caller must be set as Local URI.

IP Office remote service https://www.fwilke.com/home
Fixed price SIP trunk configuration: https://www.fwilke.com/en/ip-office-sip-trunk-en/
CLI based cale blocking: https://blog.fwilke.com/ip-office-block-calls-from...
SCN fallback over PSTN: https://blog.fwilke.com/ip-office-scn-fallback/

RE: Mobile Twinned calls from Hunt Group to Cell, Original Caller ID Pass-through (SIP Trunk)

(OP)
DavidCT: Thank you, that worked. Star for you!

ACSS

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