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Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

(OP)
Kindly assist me my systems kx-tde600xe has analogue phones and ip phones working but recently i discovered that if you call the analogue phone from ip phone you can hear the the person who pick the call but you from ip phone you cannot hear him.What can be done to solve the problem.

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

Can you hear external calls from the IP phone both ways?,
Most likely a network problem, do you have a rough LAN layout?

Calum M
ACSS

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

(OP)
We dont have external call provisions only the intercoms extensions,and what do you mean by rough LAN Layout:

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

Normally caused by problem with dsp IP clashing on the network

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

(OP)
Please what's the solutions to these problem,what can I do to solve it.the IP address for the Panasonic equipment as an example is 192.168.1.41 while the IP gateway is 192.168.1.10 and 192.168.1.43 for the phone.If there's any way you can assist me to solve the problem. Thanks

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

check if the dsp card is working and check if the dsp card got ip address and it didnt taken by other equipment

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

(OP)
Please house my problem is still on i cannot communicate both way with ip phones and analog phones.ip phones to ip phones both ways are okay no problem
i check the DSP Card is working and the ip address of it is okay not taken by any equipment

RE: Problem of one way speech between Analogue phones and Ip phones in KX-TDE600XE

did you check if the gateway on the ip phone configured to your router?

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