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Longest Waiting hunt group - user logged into another site gets no calls

Longest Waiting hunt group - user logged into another site gets no calls

Longest Waiting hunt group - user logged into another site gets no calls

(OP)
Hey guys - have a strange issue on our 7 site SCN (IP500v2 all running R10.1.5). We have a main hunt group on 1 site setup as longest waiting with several users across the 7 sites. Everything works great when all the users are at their primary phones. However when we have user who travels to another site, and logs into a different phone with their credentials - they no longer receive hunt group calls. They can make calls and receive calls intended for their extension only just fine; but calls into the hunt group will no longer ring that extension. I'm assuming its something with the idle timer not being able to determine when they are logged into a different IPO site? Anyone have any suggestions or idea's?

RE: Longest Waiting hunt group - user logged into another site gets no calls

(OP)
.

RE: Longest Waiting hunt group - user logged into another site gets no calls

What type of linesbare they? They should be IP Office lines.

remembering Intrigrant 2019

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