×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

DID fail-over

thread1329-1798007

DID fail-over

DID fail-over

(OP)
After the PG&E outage we're looking for phone redundancy. After some research I believe we would need to redirect our DID to a secondary site. I'm guessing this is done at the phone company.
  • Is this something that we can manage? Or is it dependent on the phone company making the change?
  • typically how long does it take to make the change?
  • Or can I simply have a secondary that kicks in when the office is off-line?
  • Am I on the right track or all wet?

RE: DID fail-over

Not sure about your part of the world, but here DID is localised and owned by a specific carrier.
In essence, the same carrier can have two SIP trunks with the same DID across both of them for load sharing and redundancy on SIP trunk level.
However if the whole carrier network goes down, so will both SIP trunks.

There is no way the same DID be owned by two different Telcos /carriers.



Clever men learns what Wise men shares!

RE: DID fail-over

If the DID resides on the carrier's soft switch, as opposed to a traditional TDM switch, you can login to your customer portal and send the DID anywhere. My experience is with BroadSoft, but the other major soft switch vendors probably do the same thing. If the DID resides on a traditional TDM switch, just call the carrier and have them send it to another DID that is at an office in a non affected area.

RE: DID fail-over

(OP)
This gives me ideas and directions to look into. Many thanks.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login
Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close