×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Low voice call out on only 1 of 9 Avaya phones need help

Low voice call out on only 1 of 9 Avaya phones need help

Low voice call out on only 1 of 9 Avaya phones need help

(OP)
I have an Avaya Partner intercom system model PACS R7.0 91I. I have a low sound voice call out on only 1 of 9 Avaya phones. It hears loud and clear on incoming voice, but outgoing voice is very soft for all intercom recipients and all outside calls. It affects all lines on this one phone. It has happened suddenly without any known accident to the phone. Volume is set to high. I have unplugged all lines and replugged them with no change.
I need help on how to fix. Thanks,
billpeters

RE: Low voice call out on only 1 of 9 Avaya phones need help

The handset is bad
The handset cord is bad
The phone is bad
The extension port on the control unit is bad

Pick one and replace the bad component

Trade handsets with a known good phone. Problem clears with the different handset, and the other phone is now bad? Get a new handset

Trade handset cords (but keep the handsets as original) with a known good phone. Problem clears with the new handset cord and the other phone is now bad? Get a new handset cord

Swap the entire phone with a known good phone. Problem clears with the exchange, and the phone at a new location is bad? get a new phone

At the control unit, swap the cord plugged into the bad extension number with the cord from a known good location. Old location with a different extension number is good, change to a different, available extension number or replace the control unit.

RE: Low voice call out on only 1 of 9 Avaya phones need help

(OP)
Thanks, You are correct. I had already tried exchanging the handset and discovered a different handset worked. I am getting another tomorrow.

billpeterd

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close