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Customer Requests

(OP)
Hello Everybody!
One of my customer has OS4K as telephony server. He has three requests:
1- Extend key-system for a station beyond 28 (DID trunks bellow keys).
2- Mute or disable one of the trunks or keys (key-system) without any commands.
3- Calling with telephone when ringing (in a call-pickup group or ...).
I offered the OpenScape Xpert.
Is this satisfy the customer?

RE: Customer Requests

Hi.
I'm not very familiar with OS Xpert but, I think OpenScape Xpert V6R1 could do the job.
Check Feature description service manual.
e.g Kill Line Function Key

RE: Customer Requests

Without knowing exactly what they do, I'd say that Xpert would probably work rather well, but the price tag might scare them away. (Might not?) It does do a great job of handling a multitude of lines and may offer them some features they'd never thought about. I'd suggest a demonstration or visit with a location that's using it.

LoPath
Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4 & V6, OpenScape Xpressions V7, OpenScape Contact Center V8, OpenScape Voice V9

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