Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here


Customer Requests

Customer Requests

Customer Requests

Hello Everybody!
One of my customer has OS4K as telephony server. He has three requests:
1- Extend key-system for a station beyond 28 (DID trunks bellow keys).
2- Mute or disable one of the trunks or keys (key-system) without any commands.
3- Calling with telephone when ringing (in a call-pickup group or ...).
I offered the OpenScape Xpert.
Is this satisfy the customer?

RE: Customer Requests

I'm not very familiar with OS Xpert but, I think OpenScape Xpert V6R1 could do the job.
Check Feature description service manual.
e.g Kill Line Function Key

RE: Customer Requests

Without knowing exactly what they do, I'd say that Xpert would probably work rather well, but the price tag might scare them away. (Might not?) It does do a great job of handling a multitude of lines and may offer them some features they'd never thought about. I'd suggest a demonstration or visit with a location that's using it.

Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4 & V6, OpenScape Xpressions V7, OpenScape Contact Center V8, OpenScape Voice V9

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close