I am trying to set up a call pilot ccr on a norstar cics. If i am using the ccr setup in the call pilot is it possible to make 2 or 3 extensions rings at once. For example, I want it to say "press 1 for parts" then parts will ring on ext 42 and 43..the next is "please press 2 for all other inquiries" that will ring extensions 31, 32, and 39..I can make it work but to only a single extension. The part that confuses me is there are aa settings on the phone but I can also use the GUI on the pilot. Not quite sure which is the built in system on the CICS and what is the call pilot. Thanks for any suggestions
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