Contact US

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Infinity One Desktop app won't connect

Infinity One Desktop app won't connect

Infinity One Desktop app won't connect

Having issues getting the Desktop application for Infinity One to connect to metro-tel server. I am however able to access it via through the web interface using the soft phone with no issues.

RE: Infinity One Desktop app won't connect

Usually, this is caused by an incorrect configuration of the server to which the application should connect. Check the Desktop App Settings (under the File menu) if the URL is correct.

RE: Infinity One Desktop app won't connect

I've had this exact symptom when I installed infinityone on a test ip scheme then switched the ucx to the customer's ip scheme. The infinity one config file doesnt reconfigure properly. Emetrotel support has to change the config file to get it fixed.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close