Virchual Bord Number
Virchual Bord Number
(OP)
Hello Team,
i have Hipath 4000 with AC Win Software.
for this software 7500 is virtual number and 7777 is internal dialing number
when caller call from internal it shows 7500 in the place of 7777.. as previous its working fine
please suggest....
thanks in advance....
i have Hipath 4000 with AC Win Software.
for this software 7500 is virtual number and 7777 is internal dialing number
when caller call from internal it shows 7500 in the place of 7777.. as previous its working fine
please suggest....
thanks in advance....
RE: Virchual Bord Number
How is defined 7500 in WABE ?
ATND
ATNDIND/ACSU
or
ATNDDID
7777 is a normal station (analog,digital) or ?
To where 7777 is calling: intern,extern or ?
It happens for all calls (to intern & extern) ?
Is there any PUBNUM (7500) defined in SDAT of 7777 ?
RE: Virchual Bord Number
H500: AMO ACSU STARTED
+--------------------------------------------------------------+
| ASSIGNED DATA FOR ATTENDANT TERMINAL |
+----------+------------------------++--------+----------------+
| ATNDNO | 7500 || ACTYPE | ACW2QIP |
| ===== || ATNDGR | 0 |
| --------------------------------- || PEN | 1- 1- 79- 2 |
| SRCGRP | ( 1)|| NNO | 1- 1-100 |
| DPLN | 0 || SPDC1 | 0 |
| COS | 10 || SPDC2 | |
| LCOSV | 1 || LANG | ENG |
| CLASSMRK | G711 EC || EOVR | YES |
| | G729AOPT || SATNDNO| NO |
| PUBNUM | || | |
| TON | || | |
| NPI | || | |
| STNOOOS | || | |
| STNOAPE | || | |
| AMOALTRT | NO || CLUSTID| 0 |
| DMCALLWD | NO || IPCODEC| G711P |
| IPPASSWD | || HMUSIC | 0 |
| CLASSSEC | SECURE || IPADDR |163.157. 16.138 |
+--------------------------------------------------------------+
AMO-ACSU -111 ATTENDANT CONSOLE CONFIGURATION
DISPLAY COMPLETED;
<dis-vfgkz
TYPE = ?
TYPE : TYPE OF FUNCTION
CHARACTERISTIC : REQUIRED CONDITIONAL
POSS. VALUES : NAME CUSTOMER NAME
ATNDGR ATTENDANT GROUP
TYPE = atndgr
ATNDGR = ?
ATNDGR : ATTENDANT GROUP NUMBER
CHARACTERISTIC : OPTIONAL
POSSIBLE VALUES : 0-15
ATNDGR =
DIS-VFGKZ:ATNDGR,;
H500: AMO VFGKZ STARTED
+--------+-----------+-----------------+--------+--------+
| ATNDGR | DAR | CD | DPLN | CPS |
+--------+-----------+-----------------+--------+--------+
| 0 | ATNDDID | 9 | -- | 6 |
| 0 | ATNDDID | 7777 | -- | 6 |
| 0 | ATND | 9 | -- | 5 |
| 0 | ATND | 9 | -- | 8 |
| 0 | ATND | 9 | -- | 9 |
| 0 | ATND | 9 | -- | 10 |
| 0 | ATND | 9 | -- | 11 |
| 0 | ATND | 9 | -- | 12 |
| 0 | ATND | 9 | -- | 22 |
| | | | | |
+--------+-----------+-----------------+--------+--------+
AMO-VFGKZ-111 ADMINISTRATION OF ATTENDANT GROUP DIALING CODES
DISPLAY COMPLETED;
RE: Virchual Bord Number
7500 is configured with ACSU for AC Win.
It happens in internal only, for outcall works properly with 7777
7777 is not configured with SCSU OR SBCSU...
please suggest for next
RE: Virchual Bord Number
What do you mean by: "for outcall works properly with 7777" ?
When operator calls from AcWin application to an external number, on the display of the external number, 7777 is shown ?
If I understood right, problem is that:
When operator calls from AcWin application to an internal number, on the display of the internal number, 7500 is shown.
And you want that on the display of the called internal number, 7777 to be shown instead (like in the case with calls to external numbers)?
Send an output for:
DISP-RUFUM;
Make a test for calls from AcWin to internal with :
CHANGE-ACSU:ATNDNO=0,PUBNUM=7777,TON=NATIONAL,NPI=ISDN;
or TON = SUBSCR
RE: Virchual Bord Number
In my world, what you are describing is normal behavior. :)
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
RE: Virchual Bord Number
7777 is the number of the attendant group, of which 7500 is a member, and so can answer calls to that group.
If you don't want internal extensions to see the attendant number, configure SATNDNO in ACSU to YES, secret attendant number.
I don't believe pubnum will work with internal calls.
RE: Virchual Bord Number
i set pubnumb 7777 for Internal calls but, pubnum not working with internal calls.
when i call ouside using PRI Line from Ac win Software it goes 022 22857777
but the internal call from AC Win Software goes with 7500
022 22857777 is my PRI Pilot Number Linkd with operator
now i want to call goes from AC Win Software to internal 7777....
RE: Virchual Bord Number
You would have to try that SATNDNO thing that Moriendi refers to and see if that works. If that doesn't work there isn't much you can do to change it that I know of.
Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA