I have a new customer eith a bcm 200 that they don't know how to access element manager. The installer has gone out of business and the last administrator has left the company. The system is connected to their network via a lan port and shows activity. Can it be accessed from any computer on the system. All they want is for four phones to be able to access lines 1&2 to call out and receive calls. I was able to get into programming with a telset and changed the settings to appear and ring but none of the phones can draw dial tone. I have not worked with a bcm before and have tried to look things up in manuals and on line with no success. The customer had a different vendor come out to work on it and stayed a couple of hours and didn't correct anything charged them and left. So i'm trying to help them out.
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