“Your dedicated number (8xx) 244-xxxx has been tested and we have been ready to take your reservation calls. Please program the dedicated number into your phones so you can transfer to HRCC when a guest needs to make, modify or cancel a reservation.”
I am kind of nervous as this is my first service call and of course it’s three hours away.
Is this just putting a speed dial button on the phones at the front desk? My boss mentioned something about assigning a hot key?
Thanks in advance