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You are not authorised to drill downto A/R Refund Entry

You are not authorised to drill downto A/R Refund Entry

You are not authorised to drill downto A/R Refund Entry

I have an interesting conundrum. Our client was importing an AR invoice batch which stopped due to a duplicate invoice number. There are no duplicates in the import file nor does the invoice that failed exist in the database. When running a document enquiry I get the error "you are not authorised to drill down to A/R Refund Entry" There is a refund in the system with that reference number but being a totally different transaction type this should not matter.

The client is running on Sage 300 2012

In the interim we have appended -A to the offending transaction and the import has run through. Any ideas?

RE: You are not authorised to drill downto A/R Refund Entry

You can't have the same document number in AR at all, regardless of the different transaction type.

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