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Avaya ACCS 7.0 Answers then hangs up

thread940-1795719

Avaya ACCS 7.0 Answers then hangs up

Avaya ACCS 7.0 Answers then hangs up

(OP)
Hi All,
Installing an Avaya ACCS 7.0 with an IPO R11
This is my first time installing and getting a few strange issues,
The IPO is fully commissioned and working and we have got the ACCS to a stage where the dashboard is giving us all green ticks and it's registered on the system
I can log into the ACCS via web also - However I am having a problem when I dial the ACCS it answers then drops the call 2 seconds later - I was expecting to answer with the default route
Hope someone can help

Calum M
ACSS

RE: Avaya ACCS 7.0 Answers then hangs up

This thread is similar: thread940-1794974: ACCS IVR Silent

Depending on the URI configuration the ICR can be completely ignored.

If your URI is configured to use internal data then the IP Office will look into the user's SIP tab and if you have *'s it will look into ICR.

A madman with a taste for speed.

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