×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Open Voice session cmd aacc script.

Open Voice session cmd aacc script.

Open Voice session cmd aacc script.

(OP)
Hello Guys ,

I want to use the Open Voice session cmd to collect digit from calls .

Reading from the document guide , Voice Segment varialbles need to create , and eventualy content the audio files .
The syntax is the following


OPEN VOICE SESSION
PLAY PROMPT VOICE SEGMENT offer_menu
COLLECT 1 DIGITS INTO main_menu
IF main_menu=1 THEN
ROUTE CALL XXXX
ELSE
IF main_menu=2 THEN
PLAY PROMPT VOICE SEGMENT give_audio
ELSE
PLAY PROMPT VOICE SEGMENT give_audio2

END IF
END IF
END VOICE SESSION


1)Here i can see we have, the Voice Segment variable with the name offer_menu , created on Voice Segment on aacc, eventully callers hear the audio which give audio.
- So far i know this voice loaded on call Call Pitot via Application Builder.


2)We have another variable with the name main_menu to collect digit entering from the keypad, i can understand this also created on aacc as variable .
From my understand both variables need to be create somewhere which Call Pilot, and to be called on aacc script


So theoricaly , i understnad the concept , i think i am stuck on the Call Pilot composant,finding a mecanism to load voices give a name and to called on aacc / variable .
I would be greatly appreciate your help if you can help me to finalyze this .

RE: Open Voice session cmd aacc script.

answered this in the callpilot thread

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close