Hi, I don’t normally work on lg systems, but a customer has one on site and there are no supporting vendors within a few hundred miles. The reception phone has a co number for a different part of the business, while two other extensions (ext 111&112) have a separate co line that rings directly to them. If I call into the reception phone (ext 100) and transfer to ext 111 or 112, the voicemail on either extension works like it should. If I call the co line directly linked to ext 111&112, it rings and rings without hitting any voicemail until it disconnects. I’d like it to hit either ext 111 or 112. I’ve set up call fwd busy/ no answer on each set but that didn’t help. Tried making a ring group with these 2 extensions in it (group 620) but not sure if it should be ring group or vmib group, and the overflow details? Can anyone help? I’ve searched all over the net and manuals for the answer. I tried overflow to mbox 111 or 112 but the system didn’t like those values. What am I doing wrong?
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