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Using one Callpilot to service two CS1000

Using one Callpilot to service two CS1000

Using one Callpilot to service two CS1000

(OP)
Hi,
Has anyone ever configured one Callpilot server (201i) to service two different CS1000Es? I have one location with a CS1000E HA (Rls 7.6) and a CallPilot 201i (callpilot 5). I have another CS1000E (Rls 7.6 co-resident)which belongs to the same CDP network. Many users are moving to this smaller location and may require voicemail.

Can someone give me some general advise? Thanks.

Terry

RE: Using one Callpilot to service two CS1000

I just forward using an ACD NCFW to send the call to the other switches VM DN over SIP, had a problem where is would say the users at and give the full e164 number does not subscribe to this service. So just added CMDB to the outbound SIP from the first switch to alter the OCN to a CDP format then it just worked. Steering code for the return to get the Message Waiting to work but that is probably already there to allow dialing.

RE: Using one Callpilot to service two CS1000

(OP)
Thanks. I'll try that when I'm about to implement. I'm in the process of separating a voice network with 10 CS1000E into two separate companies...So I have to rebuild the systems because they now have different domain names. I try your suggestion with the voicemail.

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