Multimedia Chat Customization

What kind of customization?
Are your queues set to bypass the default landing page?
What version of MiCC are you running?

All queues are working properly. But when we try to change the default chat page for each queue I have the problem.
We have MiCC release 8.
I attached the .js file.

- So if you revert to the original file all options show properly?
- Are you trying to customize the front facing or bypass the main selection screen and go directly to the chat page? - if so are you putting in the variables properly to feed the page behind?
- I know that in some multimedia forms there is a line in the JS script that no longer works. - Even with that aside I strongly recommend going to 9.1.1 - it is drastically improved on the back end and Web Ignite interface. There are pages of fixes and improvements.
- If you hit f12 when loading the pages you can go into developer mode in the browser and look for the code that is giving you issue. It could be file rights access to custom logos, etc.

Thank you for your reply.
-yes, original file works finely.
-I want to customize front facing. I have 4 different queues and each one needs a unique public-facing.
-when I press f12 and then reload the page I receive this error: "Uncaught TypeError: Cannot read property 'toLowerCase' of undefined in .js files