One of our customers has a strange issue when ringing in items. When they ring in an item from their dessert SLU in one revenue center, it doesn't print to their dessert printer. However, when they ring in the same item in another revenue center, it prints correctly. I have no idea what would cause this. All items in this SLU have the correct print class, and this print class points to the proper printers. I confirmed that they access the same screen and SLU in both revenue centers, so they are ringing in the same items.
Red Flag Submitted
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