×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

RES 3700 - Different printers based on RVC

RES 3700 - Different printers based on RVC

RES 3700 - Different printers based on RVC

(OP)
One of our customers has a strange issue when ringing in items. When they ring in an item from their dessert SLU in one revenue center, it doesn't print to their dessert printer. However, when they ring in the same item in another revenue center, it prints correctly. I have no idea what would cause this. All items in this SLU have the correct print class, and this print class points to the proper printers. I confirmed that they access the same screen and SLU in both revenue centers, so they are ringing in the same items.

RE: RES 3700 - Different printers based on RVC

Are you verifying this revenue center change by using the same work station or are you changing to a new workstation that you know is in a different revenue center? Ability to print to a specific printer is a workstation specific setting. Also is the site using any kitchen themes ?

RE: RES 3700 - Different printers based on RVC

The workstation likely doesn't have the dessert printer checked off under order devices. In POS Config go to Devices > Workstations, choose the workstation with the issue, click the Order Devices tab, then check off the printer.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close