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Agents Get fast Busy After Login with Password

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avAyATEKky

avAyATEKky

MIS
Joined
Mar 23, 2012
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This issue has been jumping around my agents. Where once they Hit Login then as soon as they put in their Agent ID Password they will get a fast busy. A couple attempts they are good or even just wait a second. Did a trace and got
Denial Event 1040: ACD Login Failed D1=0x9e61 D2=02298f

Research a lot stated license (Display Capacity pg5) We have over enough available. Can someone help me PLEASE......

Today Makes Tomorrow
 
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