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Back-up Fail

Back-up Fail

Back-up Fail

Dear all,

Can you please help me to solve the issue when I'm trying to back-up my data it's show back-up fail. This is only happening because last time i back-up my data no errors. I'm using 3300 MXEIII 6.0 SP3.

Your reply really appreciated.

Thank you.


RE: Back-up Fail

Run DBMS Check Full

RE: Back-up Fail

Hi jpruder, thanks for the reply i tried to run dbms check full still same issue.

RE: Back-up Fail

Have you checked the Maintenance Logs for an entry showing why the backup failed?

RE: Back-up Fail

backup failure can be caused by vmail issues
sometimes you need to restart the pabx before it will complete

the maintenance logs should indicate why the backup is failing

you can do a stop start of vmail from console , but if it doesnt restart you will need to do system reset

If I never did anything I'd never done before , I'd never do anything.....

RE: Back-up Fail

Hi SXWizard and Billz66,

The maintenance logs in Description says that EntryBlock-Enable Block State Backup in progress with Mask0X2.
When i see this logs i tried to reset the system and becomes ok for back-up.

Thank you all for the reply, I appreciated.

Thanks and Regards,


RE: Back-up Fail

what other alarms are on the system?

RE: Back-up Fail

pretty sure he said its ok now after the system reset

If I never did anything I'd never done before , I'd never do anything.....

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