Wondering if anyone can shed light on how to configure an ARS entry or what typically needs to be ticked off in the SIP line tabs to allow us to send our user's DID numbers when making an outbound call. The provider tells me we have control, but I cannot change the fixed BTN number related to the account. With PRI, I have done Nsi entries, ## entries, etc. for passing or sending, but am not having luck with SIP. Do I need to check off certain items in the SIP tab as well as make an entry in the ARS group for the SIP Trunks? If so, could someone give me a couple of examples? Thank you.
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