×
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Jobs

Analog Phones on Partner ACS Release 8.0

Analog Phones on Partner ACS Release 8.0

Analog Phones on Partner ACS Release 8.0

(OP)
Hello. I have a customer who has a portable phone hooked up to one of the extensions on the Partner System. I tried following the analog phone guide but cant seem to place a call on hold. i can transfer calls fine, but thats about it. id like to be able to place a call on hold so they can pick it up from any extension. The analog guide says to hit flash then 2, but nothing happens. then when i hang up, the system calls me right back with the call. anyone have any ideas? ive tried the flash 2, flash *79, and parking calls. does not want to let me put a call from an analog phone on hold.

RE: Analog Phones on Partner ACS Release 8.0

Flash and then dial the cordless phone's OWN extension number. The call is now on hold at all extensions. To retrieve it from a keyset, just press the blinking line. To retrieve it from the cordless, turn it on, dial *6 and the cordless's OWN extension number

RE: Analog Phones on Partner ACS Release 8.0

(OP)
Thanks! That works for the most part! After being on hold for a little bit, the call starts ringing on the extension again. Is there anyway to leave them on hold for a longer amount of time without it kicking back?

RE: Analog Phones on Partner ACS Release 8.0

look for a call or hold return timer in the manual, I believe by default it is 60 or 90 seconds.
Mike

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close