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star talk mini issue

star talk mini issue

star talk mini issue

Customer has a star talk mini, yes, it's old.

A single mailbox will not show in the dial by name directory. Any other mailbox will show. If I delete the mailbox and rebuild it, it will still not show in the dial by name directory. I rebooted the mini and no change.

Also, what is very very strange the recorded name for this mailbox will not delete. For example once I rebuild the mailbox, the recorded name reappears. I never have to re-record the user name. I built and deleted the mailbox 5-6 times and the original recorded name is in the mailbox in the user's voice.

This is a small real estate office and they just need the mailbox in the dial by name directory. Any new mailbox I add will not appear in the dial by name.

I suggested that I would need to wipe out the whole voicemail but thought to ask here first.

RE: star talk mini issue

"Directory" is good enough.

It sounds like corruption indeed and if not software then possibly the hard drive finally on it's way out.

I think your right and no choice but to try a REINSTALL.


Toronto, Canada

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