Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Rhinorhino on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Agent LoginID and SIP Stations

Status
Not open for further replies.

bankingguy

IS-IT--Management
Joined
Nov 26, 2017
Messages
129
Location
SG
Hi,

Have anyone tried to login an agent login ID in SIP stations?
 
Yeah. It works. There's some specific admin/different ways of doing things that's documented - like on a J phone you don't get a login and a logout key, it's a toggle, stuff like that.
 
Where can I find specific implementation?
 
We have a few working on 9641GS. They seem to work. The only thing that I am unable to figure out is how to status the station. Looked all over Session Manager but can't find anything. When you do it from CM you can't see if the phone is on call forward or send all calls is activated. You can see what state they are in the skills though. Not sure if anyone has figured out how to do this but would love to know.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top