Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!
  • Students Click Here

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Students Click Here

Openscape X3 call queuing on hunt group

Openscape X3 call queuing on hunt group

Openscape X3 call queuing on hunt group

Hi All,
Looking to see if it is possible to do a call queuing message on a hunt group on an Osbiz X3
Not really queue positions etc just a recorded message - I have done this on Avaya and Panasonic easily enough however struggling on the Unify
Any help would be great,

Calum M

RE: Openscape X3 call queuing on hunt group


As far as I know it is not possible to do a call queuing message/recorded message on a hunt group in OSBiz.

RE: Openscape X3 call queuing on hunt group

It is possible, in the past you have had to use an external announcement device, configure an acd group with no members, give it the required behavior of message time and repeat etc, then make the acd the first step in the call management table followed by the real group as the second step. I think you can record the announcement in the ocab or booster server in the new systems but the old way should still work.

RE: Openscape X3 call queuing on hunt group

Like cody64 said, you can use a simple answering machine (in announcement mode, not recording messages) on a analog (P.O.T.) port or use a port of the EVM.

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members! Already a Member? Login

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close